W10554948 KitchenAid Kenmore Dishwasher Lower Rack OEM Dishrack W11498446

We understand that Appliance parts are "need to have" items rather than "want to have" items and therefore, we do our best to always ship your parts out immediately.   We ship out daily Monday-Friday and your order will ship out either the same day or the next day depending on when your order is placed.  If for some reason, we are not able to meet this obligation, we will attempt to notify you via email.

• All Orders are shipped Same Day if Ordered by 4pm EST. (M-F excluding USPS Holidays).
• Free economy Shipping on all orders within the United States and US Territories.
• Tracking information will be emailed to you when your appliance part ships from our warehouse.
• Please note that delivery times are estimates only. While your order will ship fast from our warehouse, we have no control over carrier delays that can arise from time to time.

Returns

• 90 Day Returns For ANY Reason!
• 100% full refund given if the item is returned within 90 days of Purchase.
• Simply message us for a return authorization. Include your parchase order # and reason for reutrn and we will send you prepaid return label.

Warranty

• EVERYTHING we sell comes with a FULL 180 Day Warranty!
• Should the Dishwasher part that you purchase fail within 180 days from purchase date, simply contact us for a free prepaid return label and we will either replace it or issue a full refund (if not in stock).

Additional Details

• Refunds are processed within 5 business days after delivery to our facility.
• Returns sent after the 90 day return window are subject to a 30% restocking fee.
• If an Dishwasher part is returned under a warranty claim, we will test the item. If the part has failed we will either send out a replacement or issue a refund. If the item is found to be fully functional, then the claim will be treated like a return and restocking fees may apply.
• Dishwasher parts must be returned in the same condition that they were received in.
• If damage occurred during shipping please message us right away at info@DishwasherReplacementParts.com
• It is strongly advised to keep original packaging in case of a return. Parts that are sent back in packages considered excessive for part size may be subject to restocking fees due to additional postage cost.
• No refunds or Replacements are issued after 180 days from purchase date.
• Refunds and warranty claims can only be made by returning the part we originally sent to you. No refunds or exchanges are made for sending us your original (broken) part.

Our 7 Point Promise to You

#1 Best Price Guarantee! We provide some of the best pricing on New, Refurbished, and Pre-owned dishwasher parts and you will always find our best price here on our site. We sell on numerous other marketplaces on the internet, as well as resellers, but you will always find the lowest price when buying directly from us, here on our site. To take advantage of our Best Price Guarantee, please use promo code "Dishwasher5%" at checkout.

#2 Satisfaction Guaranteed! We strive to bring you the best reconditioned and pre-owned appliance parts at a fraction of Retail. If you are not 100% satisfied, we will pay to have the part shipped back for a 100% Refund.

#3 FAST & FREE Shipping! Understand that when you purchase an appliance part, you need it NOW! Therefore, your order ships the same day, if ordered by 4 pm Eastern Standard Time (Monday - Friday, excluding USPS Holidays). Also, all parts come with Free shipping for all 50 states and US territories. Therefore, you never have to go through the checkout process just to find out how much shipping will be!

#4 Full Customer Service Before & AFTER the sale! We have built a top rated reputation by providing the best service not just before your purchase, but after as well.

#5 Each Refurbished and Pre-owned dishwasher part has been thoroughly tested. Rest assured that each Refurbished and Pre-owned part has been removed and fully tested by our trained technicians.

#6 Full 6 Month Warranty! Many Sellers of Reconditioned and Pre-owned Parts claim impressive warranties until you read the fine print. We provide a 100% full refund or exchange if a part fails within 6 months of the purchase date. We even pay for the return shipping! No fine print is needed.